🪞 Your Business Is a Mirror (and It Never Lies)

Ever notice how the same problems keep showing up in your business?
Clients who ghost you.
Team members who don’t follow through.
Subs who stop communicating.
Leads that vanish after a great first call.

It’s easy to think it’s them.
But more often than not — it’s a reflection.
Because your business is a mirror.
And it never lies.

👷 The Blueprint Nobody Teaches

In construction, we live and die by blueprints.
If the foundation’s off by an inch, the roof will be off by a foot.

Business is the same way.
It’s a structure built on your behavior, not your intentions.

If you book calls with people and don’t show up,
you’ll attract clients who do the same.

If you ask for payment in full,
but drag your feet paying your vendors,
you’ll keep running into people who “need to move some money around.”

If you say you want help,
but negotiate with every person who offers to help,
you’ll find clients who treat you like an option instead of a professional.

If you say you want your team to be focused,
but multitask through every meeting,
don’t be surprised when nobody listens.

The mirror is perfect.
It reflects back exactly what you give it.

💰 The Real Price of “Half-Showing-Up”

In my world, I host Blueprint Calls for builders — short, focused conversations to see if I can actually help them scale.
Industry average show-up rate? 50%.
That means half the people who ask for help never even show up.

And I get it — life happens.
But those same people usually tell me later that clients ghosted them.
Or that people don’t respect their time.
Or that they keep “meeting all the wrong clients.”

The mirror’s already working.

How we show up for other people — our coach, our team, our suppliers — is exactly how people show up for us.
It’s not karma.
It’s consistency.

🧠 The Hardest Reflection to Face

Here’s the tough part:
It’s not about being perfect.
It’s about being aware.

Every late payment, every ignored message, every “I’ll circle back later” — it’s all feedback.
Your business isn’t punishing you.
It’s mirroring you.

Want more reliable clients?
Be more reliable.

Want faster decisions?
Make faster decisions.

Want commitment?
Start showing it first.

You can’t fake energy.
And you can’t fool the mirror.

🪞 The Takeaway

If you don’t like what you’re seeing,
stop polishing the mirror.
Start changing the person in it.

Because how you show up in the world
is how the world shows up for you.

And the good news?
That means you’re always one decision — one act of integrity — away from changing everything.

Always in your corner,

Rodric

Why ‘Contact Us’ is Killing Your Business (And What to Do Instead)

Introduction: Why Builders Can’t Afford to Ignore Lead Magnets

PS – If you want to see a live training I did with a builder that’s doing about $12M/yr scaling to $25M – that covers the HOW to implement this – just DM me the word LEAD and I’ll shoot it to you. 

Pull up the average builder’s website and you’ll see the same thing: a glossy photo gallery, a proud “About Us” page, and one lonely button sitting in the corner—Contact Us.

It’s like hanging a “Do Not Disturb” sign on the front door of your business. Only the boldest few ever knock, and those are usually the people already deep into their buying decision. Everyone else? They look around, admire the work, and slip quietly out the back door without leaving a trace.

Real Talk: that single button only works for the 3% of buyers who are ready to hire a builder right now. The other 97%—the families who are curious, the couples still dreaming, the executives who plan to build next year—are gone before you ever knew they were there. You didn’t lose them because they weren’t a good fit. You lost them because you gave them nowhere else to go.

That’s where lead magnets change everything.

Lead magnets replace the dead-end of Contact Us or Request a Quote with an open invitation to learn, explore, and build trust. They take casual visitors and turn them into warm leads—sometimes buying right away, often buying later, and sometimes never buying at all but still referring their neighbor or co-worker who does.

In this guide, we’ll walk through:

  • The surprising history of lead magnets and how they evolved into a cornerstone of modern marketing.
  • The buyer psychology that makes them so effective (and why they’re especially powerful in the building industry).
  • Real-world examples of high-performing lead magnets for custom builders.
  • Why list building—even for prospects who don’t buy right away—is an asset that will make you millions.
  • And how taking buyers on a value-filled journey positions you as the obvious choice in your market.

Builders spend their careers pouring concrete foundations. Think of this as the foundation for your sales and marketing system. Without it, you’re relying on luck. With it, you’re building a pipeline that compounds year after year.

Part I: The History of Lead Magnets

Long before websites and Facebook ads, smart businesses knew the power of giving something away to earn attention.

Think back to the Sears catalog in the early 1900s. Buried between the ads for cast-iron stoves and hand-crank washing machines were order forms you could literally cut out and mail back. “Send me the free brochure,” it would say. Sears wasn’t just selling— they were capturing names and addresses. Every form returned was another household they could market to again and again.

Fast forward to the 1980s and 90s, and direct-mail newsletters were everywhere. Financial advisors, insurance agents, and real estate gurus all leaned on the magic phrase: “Free Report Reveals…” Maybe you remember headlines like “7 Secrets to Doubling Your Retirement” or “5 Mistakes Every Homebuyer Makes.” Those reports weren’t just about education. They were designed to build lists—and those lists became the lifeblood of entire industries.

Then came the internet. Instead of clipping coupons or mailing cards, people started typing their email addresses into little boxes online. PDFs, webinars, and quizzes became the new “free reports.” Suddenly, a builder in North Carolina or a lawyer in Chicago could collect thousands of prospects with a single download. The game had changed.

Over time, lead magnets became the default strategy for list building. Why? Because they work. They lower the barrier to entry, offer quick value, and start a conversation instead of demanding a commitment. And in high-trust, high-ticket industries—law, finance, construction—they became essential. Nobody hires a lawyer, an advisor, or a builder after one glance at a website. They need proof, confidence, and relationship before they sign.

Real Talk: For builders, this evolution matters more than most. A million-dollar home isn’t an impulse buy. It’s a process. And if you’re not collecting and nurturing leads during that process, you’re invisible until it’s too late.

Part II: The Psychology Behind Why Lead Magnets Work

Lead magnets aren’t magic. They work because they tap into deep, time-tested principles of human behavior.

The Law of Reciprocity

When you give someone something of value, they feel a natural pull to give something back. It’s why a free sample at Costco often leads to a full cart of frozen appetizers. In marketing, that “give” might be a guide, a checklist, or a video series. In return, you don’t just get an email address—you start a relationship on a foundation of goodwill.

Commitment & Consistency

Psychologist Robert Cialdini famously showed that once people take a small step, they’re more likely to take a bigger one later. Saying “yes” to downloading your free guide is a small commitment. But it sets the stage for a bigger “yes” down the road: scheduling a consultation, signing a contract, or handing you a $250,000 deposit check.

The Authority Effect

We naturally trust those who teach us. The moment you stop being “just another builder” and start showing up as the guide who explains budgets, timelines, and design trends—you’ve crossed into authority territory. And authority closes deals.

The Trust Gap

Real talk: Nobody hires a builder cold. There’s too much at stake—time, money, reputation, even family peace. Buyers need education before they make that leap. Lead magnets fill that trust gap by letting you demonstrate your expertise without the pressure of a sales pitch.

And this is especially critical for builders. No one wakes up on a Tuesday morning, sees a billboard, and decides to build a $1M custom home on Wednesday. These decisions are nurtured over months, sometimes years. A lead magnet keeps you in their world during that gap, so when they’re ready, you’re the builder they already know, like, and trust.

Part IV: Good Lead Magnets for Builders

The best lead magnets are simple, specific, and solve a real problem your prospect is already thinking about. Here are some that work especially well for builders:

  • Checklist – “10 Questions to Ask Before You Hire a Builder.” Homeowners love checklists because they feel in control and armed with the right questions.
  • Case Study Packet – Before-and-after photos, a short story about the family, and real-world cost ranges. Nothing builds trust faster than proof.
  • Budget Worksheet – A simple downloadable PDF or Excel sheet that helps a homeowner ballpark what their dream project might cost. (Spoiler: they’ll always come back to you for the real numbers.)
  • Design Inspiration Guide – Kitchen trends, outdoor living spaces, smart home features. Think of it as Pinterest in a PDF—but branded with your name.
  • Quiz or Scorecard – “Is Your Lot Ready for a Custom Home?” or “Which Floor Plan Fits Your Lifestyle?” Quizzes are interactive and make prospects feel invested.
  • Video Series or Webinar – A short walkthrough of a past project, showing the process from blueprint to finish. Video lets people see your personality and your professionalism before they ever meet you.

My Favorite Example

One of the most powerful lead magnets I ever created for my own building company was The Homeowner’s Emotional Rollercoaster: What to Expect When Building.

It mapped out the highs and lows every homeowner goes through—excitement, doubt, frustration, relief, joy. Prospects loved it because it felt honest. I didn’t just use it to capture leads on the front end; I also built it into my contracts. When the inevitable “low” moments came during a build, I could point back to the Rollercoaster and say, “Remember, this is normal—and here’s what’s coming next.”

It saved me countless difficult conversations, built trust, and positioned me as the guide who had already anticipated the journey.

You can literally steal this one. If you want a copy of the Homeowner’s Emotional Rollercoaster to use in your own business—just ask me for it and I’ll send it over.

Why Specificity Matters

Real Talk: The more specific your lead magnet, the better it converts. “Kitchen Remodel Cost Guide – Raleigh, NC” will outperform “Free Guide to Remodeling” every time. Specificity signals relevance, and relevance builds trust.

Part V: The Long Game – Why List Building Matters

Most builders live and die by referrals and the occasional “ready now” buyer. But here’s the reality: only about 3% of people visiting your site are in that “ready now” category. The other 97% are still dreaming, planning, or waiting for the right time.

If you only chase the 3%, you’ll always live in feast-or-famine cycles. A couple of big projects come in and everything feels great—until they wrap up, and you realize the pipeline is dry again.

That’s where list building changes the game.

Every new email you collect isn’t just a name—it’s an asset. Unlike social media followers you don’t control, your list is yours. You can reach out anytime. You can nurture, educate, and stay top-of-mind until the moment they’re ready. And that moment might be six months… or three years… down the road.

Here’s an example straight from one of my clients in NJ:
One of my builder clients added a simple lead magnet—“10 Questions to Ask Before You Hire a Builder in [City].” Within months, their list grew steadily with local homeowners who were just starting to explore. Eighteen months later, not just one of those “not ready yet” names but three became seven-figure custom home projects. That job would have slipped away forever if they’d only had a Contact Us button.

And it’s not just about buyers. Even the people who never hire you directly can bring value. They can become referrers (“You’ve got to check out this builder, they really know their stuff”), fans who share your content, or connectors who introduce you to someone who does become a million-dollar client.

I go much deeper into stories like this in my book, The Magnet, The Machine, and The Method: 3 Laws and 9 Levers Custom Homebuilders Use to Scale to $20M and Beyond. If you don’t already have a copy, you’ll want one—it’s packed with case studies and frameworks that show exactly how builders break out of the feast-or-famine cycle and scale with predictability.

Real Talk: A strong list compounds like interest in the bank. Every lead you capture today makes your marketing stronger tomorrow. Builders who embrace this don’t just win projects—they build businesses that scale predictably instead of relying on luck.

Part VI: Taking the Buyer on a Value-Filled Journey

Capturing a lead is just the beginning. The real magic happens in what you do next.

That’s where a nurture sequence comes in. Instead of hammering your list with sales pitches, you guide prospects through a journey of education, storytelling, and trust-building. You show up not as a pushy salesperson, but as the authority who understands their dreams and fears better than anyone else.

What Does a Nurture Sequence Look Like?

  • Education: Share simple insights that answer the questions they’re already asking—budget ranges, timelines, common pitfalls.
  • Storytelling: Use real client examples, success stories, or even behind-the-scenes moments from a job site. Stories stick; numbers alone don’t.
  • Trust-Building: Address objections before they’re spoken. Show that you’ve anticipated the roadblocks and can guide them through.

Examples of Great Touchpoints

  • A quick video explaining the 5 biggest factors that affect build costs.
  • A short article on design trends you’re seeing in kitchens and outdoor living.
  • A behind-the-scenes photo series from a framing day on a current build.
  • An FAQ email answering questions like “How do allowances work?” or “What happens if we hit a weather delay?”

Each piece doesn’t just inform—it deepens the relationship.

From Chasing → to Curating

Most builders spend their careers chasing clients. Nurture flips the script. You’re no longer begging for attention. Instead, you’re curating a pipeline of people who are pre-sold on you long before the first meeting. By the time they’re ready to build, you’re not competing on price—you’re simply the obvious choice.

Why Consistency Wins

Real Talk: It’s not one email or one video that changes everything. It’s the rhythm. When prospects hear from you consistently, they begin to feel like they already know you—even if you’ve never met. You’re in their inbox, in their head, and in their circle of trust.

That’s when buyers stop comparing three bids and start saying: “We just want you to build it.”

Conclusion: The Builder’s Edge

Lead magnets aren’t gimmicks. They’re the modern equivalent of shaking someone’s hand at a Parade of Homes—except instead of one handshake, you can start hundreds of conversations at once.

Fact: builders who only rely on referrals and Contact Us buttons are leaving millions on the table. Builders who create lead magnets and nurture lists are building the foundation of a scalable, $20M+ company.

Real Talk: This is just one of the hundred moving parts that make up a truly scaleable, saleable building business. A lead magnet on its own won’t fix your sales process, your team structure, or your job costing. It’s a critical piece of The Magnet—but it’s only one part of the larger $20M Builder Triangle framework I teach my clients.

That’s why I always tell builders: don’t just build houses, build a business that works without you.

If you’re serious about mapping out that business—the systems, the team, the marketing, the whole picture—then let’s do it together. Book a free 20-Minute Blueprint Call with me. In that call, we’ll look at where you are right now, where you want to go, and the gaps that are holding you back. 

Send me an email with “20” as the subject and we’ll lock in a time to chat. 

For some builders, that single conversation is the spark that changes everything.

Don’t leave it to chance. Build your pipeline, build your list, and build your future.

Always in your corner, 

Rodric

PS – If you want to see a live training I did with a builder  that’s doing about $12M/yr scaling to $25M – that covers the HOW to implement this – just DM me the word LEAD and I’ll shoot it to you. 

.

.

.

PS- Well it’s locked in stone now – the publisher just pressed the button on my 2nd book The Magnet, The Method and The Machine – The 3 Laws and 9 Levers of the $20M Builder

It releases Sep 23 for sale worldwide.

But… for those of you in our little family here – I’m lining up a HEAP of bonusesthat will only be available for the first 24 hours of launch.

  • Inside the Mind of the Luxury Buyer – so we stop the “leaky bucket” from lead to contract.
  • The Ultimate Builders ICA – so your marketing hits the spot every…single…time…
  • The Sea of One Training – so you stop being bid out – forever.
  • And a special one-time bonus we’ve only ever offered to our private clients that will be announced the day before launch (a $2000 value) – it’s really kind of nuts I’ll be giving this away.

All that said – if you want to be notified when the pre-sale starts – just reply LAWS to this email and I’ll add you to the list.

I can’t wait to get this book in your hands – it’s 20 years in the making – and guaranteed to change your business forever.

Always in your corner,

Rodric

 

PPS – Just like my first bestseller, Million Dollar Flip Flops – 100% of the proceeds from every sale are donated to Send a Student Leader Abroad – our 501c3.

 

PPPPPPPS – Those of you who voted on the cover were given an advanced copy of the manuscript – here is what you had to say:

  1. “I’ve read dozens of business books, but this one actually felt like it was written for me. I saw my company in every page—and finally saw a way out.”
    — Mark T., Texas
  2. “Within the first two chapters I had pages of notes. The framework is simple, but the impact is massive. This book will sit on my desk for years to come.”
    — Jessica R., Michigan
  3. “I’ve built homes for 25 years and thought I had it figured out. This book opened my eyes to the difference between running jobs and running a business.”
    — Dave L., North Carolina
  4. “What I love is the honesty. No fluff, no filler—just real strategies I can use. It’s like Rodric was sitting across the table coaching me personally.”
    — Sarah P., California
  5. “I wish I’d had this ten years ago. Could’ve saved me a lot of gray hair, wasted money, and missed family dinners.”
    — Chris J., Florida
  6. “The case studies hit home. Seeing other builders break through the same problems I’m facing gave me the confidence to believe I can do it too.”
    — Anthony B., Colorado
  7. “Most books inspire you for a week, then collect dust. This one gave me a system I could implement right away. Game changer.”
    — Brian K., Georgia
  8. “Finally—a book that doesn’t talk down to builders. It speaks our language and gets to the heart of what’s holding us back.”
    — Matt S., Washington
  9. “I read the whole thing in one sitting. It’s rare to find a book that’s both practical and motivating. Easily the best builder business book I’ve ever read.”
    — Laura M., Arizona

 

Remember: If you want to be notified when the pre-sale starts so you can grab all the free bonuses – just reply LAWS to this email and I’ll add you to the list.

The $$$ Meeting You’re NOT Having…

In 1903, Henry Ford wasn’t a household name.

He wasn’t even a “successful entrepreneur” yet.

He was just another name in a long list of automobile dreamers — big vision, small bank account, and plenty of skeptics.

Investors were passing on his ideas left and right. The automobile industry already had its frontrunners, and few saw the need for yet another car company.

Then, Ford landed a meeting with Alexander Malcomson, a Detroit coal dealer with money, influence, and the power to open doors.

Here’s the key part: Ford didn’t send blueprints in the mail. He didn’t pitch over the phone. He met in person, walked Malcomson through the vision, and took him for a drive in his latest prototype.

That face-to-face meeting secured Malcomson’s investment, which led directly to the creation of the Ford Motor Company.

Within five years, Ford was selling thousands of Model Ts, dominating the automobile market, and producing the modern equivalent of $175 million in annual revenue.

Why this matters more today than it did in 1903

Back then, meeting in person was the default. Today, it’s the competitive edge.

When your competitors are hiding behind email threads, Zoom calls, and social media DMs, you have the opportunity to walk into the room and make an impression that’s impossible to delete.

And the data backs it up:

  • Harvard Business Review found that face-to-face requests are 34x more effective than email.
  • MIT research shows we retain 6x more from in-person conversations than from digital exchanges.
  • Salesforce reports 78% of buyers are more likely to purchase after an in-person meeting — even if the alternative is cheaper.

A modern-day example

I recently worked with an entrepreneur who swore they had a “lead generation problem.”

After reviewing their pipeline, I spotted several warm opportunities they’d mentally written off.

I suggested one strategic, face-to-face move.

Seven days later, they closed a six-figure deal from a prospect they thought was long gone.

That wasn’t luck — it was the power of being in the room.

Bottom Line?: If you’re building a business in 2025, you’re leaving money on the table if you rely solely on digital communication.

The entrepreneurs who are willing to get on a plane, meet for coffee, shake a hand, and look someone in the eye are the ones closing the deals that others never even know existed.

Because sometimes, the fastest path to growth isn’t another ad campaign… it’s the right meeting with the right person at the right time.

What about you? When was the last time you closed a deal because you were willing to show up in person? Drop your story in the comments — I’d love to hear it.

Always in your corner,

Rodric

Builders: Saying “No” Will Make You More Money Than Saying “Yes” Ever Could

Why Saying “No” Will Make You More Money Than Saying “Yes” Ever Could

“The difference between successful people and really successful people is that really successful people say no to almost everything.”
— Warren Buffett


Yesterday, I had a call with a custom home builder in Florida.

He runs three verticals: custom homes, fire restoration, and renovations. Smart guy. Motivated. Growth-minded.

And he’s hurting.

Not because he can’t build. He’s got that dialed.

But because his entire day is spent hunting—chasing leads, piecing together marketing strategies, and trying to get traction.

He’d been following my email series, booked a call, and after 20 minutes, I could see the writing on the wall.

He wasn’t ready for me.

Could I have helped him get more leads? Sure. I’ve been in sales and marketing for over 20 years.
Was he coachable and hungry? Absolutely.

But he wasn’t in the season I serve best.

I don’t run a Facebook ads agency.
I don’t sell Band-Aids for bleeding pipelines.

I help established builders scale past $5M, reclaim their time, and install the systems, team, and structure to build a business they can step back from—or sell.

That’s my wheelhouse.
That’s my zone of genius.

So I told him no.

And I pointed him to two incredible marketers who could help him faster and for less than what it would cost to work with me.

Because here’s the truth that most business owners avoid:

Saying “no” is the most profitable thing you can do.


Why Saying No Works (Psychologically and Strategically)

Most entrepreneurs live in fear of leaving money on the table.
So they say yes to every opportunity. Every prospect. Every project.

But when you say yes to everyone, you dilute your positioning.
You confuse your audience.
And you end up building a business you resent—or worse, one that never scales.

Saying no does three critical things:

1. It strengthens your authority.

Saying no signals confidence, not desperation.
It shows you know who you serve best and you’re not afraid to walk away from anything less than ideal.

In psychology, this is tied to the scarcity principle and confidence bias—when someone turns us away, we assume they must be in demand, and we place more value on their offer.

2. It increases trust.

When you refer someone elsewhere, with zero expectation of return, it builds trust faster than any pitch ever could.
People remember that.

Even if they aren’t a fit today, they’ll refer others or come back when the timing is right.

3. It attracts your ideal client like a magnet.

When your message is clear, and your standards are high, it draws in the exact kind of people you want to work with—and repels the ones who drain your time and energy.


History Proves It Too: The Case of Coco Chanel

In the 1920s, Coco Chanel was offered a lucrative opportunity to mass-produce her designs and sell them through major department stores.

She refused.

She believed exclusivity was key to her brand’s value—and turning her fashion into a commodity would destroy what made it powerful.

By saying no, she didn’t just preserve her brand…
She amplified it.

Chanel became synonymous with luxury, exclusivity, and prestige.

To this day, Chanel No. 5 is one of the best-selling perfumes in the world—nearly 100 years later.


Research Backs It Up Too

In a 2012 study published in the Journal of Consumer Research, researchers found that people who used “I don’t” (vs. “I can’t”) to set boundaries were significantly more successful at sticking to goals and were perceived as more confident and in control.

This applies directly to sales and client interactions.

Saying “That’s not who I serve” instead of “I guess I could help” triggers respect and curiosity.
It reframes the power dynamic—and in many cases, leads to higher closing rates down the line.


So What Does This Mean for You?

If you’re a builder who’s been grinding your way through growth, saying yes to everything, chasing deals that don’t serve your bigger vision—this is your wake-up call.

Every time you say yes to a less-than-ideal job, client, or hire…

…you’re saying no to your future.

The business that can scale.
The team that runs without you.
The freedom you started this whole thing for in the first place.


My Advice?

Get ruthlessly clear on:

  • Who you serve best
  • What you do better than anyone else
  • And what you’re no longer willing to say yes to

Then enforce that line like your business depends on it—because it does.

And if you are a builder doing $5M+ who’s ready to reclaim your time, your profits, and your sanity while building a business that can scale without you…

Then let’s talk.

👉 [Grab a 20-minute call with me here.]

If I can help, we’ll go deeper.
If I can’t, I’ll point you to someone who can.

Because that’s how real business is done.

Always in your corner,
Rodric

 

War Heroes and Home Builders and Naps…

 


Winston Churchill Took Naps During WWII—And You Should Too

Winston Churchill had a lot on his plate.
A global war. Bombs raining down on London. The pressure of leading a nation through one of the darkest chapters in human history.

And yet… every afternoon, like clockwork, Churchill would disappear for a nap.

Not because he was weak.
Not because he didn’t care.
But because he knew something most builders forget:

Great leadership requires energy. And energy requires recovery.


The Power of Strategic Rest

Churchill wasn’t being indulgent—he was being strategic.

He worked late into the night, often dictating speeches and planning military strategy until 2 or 3 a.m. But to stay sharp and make high-stakes decisions, he prioritized midday rest.

And the results speak for themselves.


Builders Are Fighting Their Own Wars

Today’s battlefield looks a little different.

If you’re a custom home builder, you may not be defending a nation—but you’re still fighting fires:

  • Subcontractors not showing up
  • Clients making last-minute design changes
  • Permits delayed, jobs stalled
  • Endless paperwork, scheduling, and “just one more thing”

For many builders, it feels like the only solution is to work more.

More hours. More effort. More stress.

But here’s the truth: grinding harder is not the path to clarity.
It’s the fast track to burnout.


You’re Not Lazy. You’re Running on Empty.

Too many high-performing builders equate rest with weakness.

But the opposite is true.

When you never slow down, your decision-making gets cloudy. You miss red flags. You overreact. Your team doesn’t get your best—and neither do your clients.

Eventually, your body will force you to rest—through exhaustion, frustration, or even collapse.


Churchill Didn’t Grind—He Led

Leadership isn’t about doing it all.

It’s about knowing what only you can do—and having the clarity, energy, and margin to do it well.

That starts by reclaiming your time, building a business that supports your life (not consumes it), and making intentional leadership decisions.

And that’s where I come in.


Ready to Step Out of the Chaos?

If you’re stuck in the weeds, burned out, or feel like you’re the bottleneck in your own business—it’s time for a reset.

Let’s map out a better way forward, one that gives you back your energy, your time, and your leadership edge.

👉 Click here to book your 20 Min Blueprint Call

You don’t need another tactic.
You need a moment to pause, breathe, and look at the full picture.

Just like Churchill.


 

Summer’s Silent Killer: What Top Builders Know (That Most Don’t)

“In the middle of difficulty lies opportunity.” — Albert Einstein


1932:

In 1932, while the world was drowning in the Great Depression, a man named Charles Merrill saw something others didn’t.

Most businesses were scaling back. Laying off. Retreating.
But Merrill—the co-founder of Merrill Lynch—was quietly positioning himself for a surge.

He studied what consumers would want once the dust settled.
He began investing in safe, middle-class products—like grocery store chains.
By the time the economy recovered, Merrill was a household name… and rich beyond belief.

While others were licking their wounds, he was playing long-term offense.


The Parallel Today:

Every summer, the same thing happens in construction:

  • Phones slow down
  • Clients hit pause
  • Teams shift into autopilot

And most builders tell themselves, “It’s just the season.”

But top builders don’t think this way:
Summer is the setup season. The planning you do now determines how fast you scale in the fall.


Here’s What the Best Builders Are Doing Right Now:

1. Locking In Fall/Winter Pipeline
They’re not “hoping” for leads post-Labor Day—they’re working the magnet side of the $20M Triangle …becoming a sea of one, segmenting their lead pipeline, organizing golf and lunches with realtors and developers, lining up specs,  clarifying their offer positioning and more…

📈 A Harvard Business Review study found that companies who proactively plan during off-seasons grow 37% faster during peak cycles than those who don’t.

2. Auditing and Adjusting the Team
They’re not waiting until things blow up—they’re fine-tuning meetings, reviewing roles, and letting underperformers go.

✅ A Gallup poll revealed that companies who conduct mid-year team recalibrations see a 20% improvement in productivity over 6 months.

3. Building the Owner, Not Just the Business
They’re taking time off—but it’s intentional. Reading. Thinking. Refining vision.
You can’t lead a million-dollar team with a burned-out brain.


Here’s What Most Builders Are Doing:

  • Skipping meetings
  • Chasing small fires
  • Reacting instead of planning
  • Saying “We’ll figure it out later”

But when later comes…and it’s usually too late.


The Point:

The damage doesn’t happen in the summer.
The consequences just show up in the fall.


Your Move:

You’ve got two choices:

  1. Coast through summer like most builders…
  2. Or use it like Merrill did: to quietly prepare for a growth explosion.

Want help mapping out the next 90 days so you don’t fall behind?

👉 Let’s hop on a 20 Min Blueprint Call—we’ll walk through exactly where you are, what’s holding you back, and what to fix first.

Always in your corner,
Rodric

 

Your First 3 SOPs: What to Systemize Before You Scale

 


Your First 3 SOPs: What to Systemize Before You Scale

TLDR: Don’t build a bigger business on a broken foundation. You may say “duh” to some of these things… but if any of them are EVER missed…something could be better… this quick guide will help you take full control.


Most builders think scaling starts with better marketing or more leads.
But here’s the truth:
More jobs will break your business if it’s held together by memory, sticky notes, and 6 a.m. texts.

Before you worry about getting more, let’s get your business ready to handle more.
Here are the first three SOPs (Standard Operating Procedures) every custom home builder should lock in before they scale.


SOP #1: The Job Start Checklist

Why It Matters:

The chaos you deal with at the end of a project?
It usually started in the first 72 hours.

When every job starts differently, you’re relying on memory instead of systems. That leads to confusion for your team, frustration for your clients, and rework that cuts directly into your margins.

✅ What To Include:

  • Pre-construction meeting with project manager, client, and/or superintendent
  • Permit confirmed and posted
  • Dumpster, porta-john, temp power installed
  • Site secured (fencing, signage, locks if needed)
  • Materials staged or delivery dates locked in
  • Full job folder set up (plans, budget, contact info)
  • Job start email sent to client with expectations and communication cadence

⚙️ How to Implement It:

  1. Use a simple Google Doc or template in your project management software.
  2. Assign ownership — usually your PM or lead super.
  3. Review the list during your internal job kickoff meeting.
  4. Require a photo checklist to be completed and uploaded to the job file.

Pro tip: Have your PM take a 3-minute video walking the site at Day 1. It becomes your baseline reference in case of damage, sub disputes, or delays.


SOP #2: Weekly Job Update Protocol

Why It Matters:

Clients don’t ghost you when they’re happy — they ghost you when they’re stressed and feel out of the loop.

One of the biggest stressors for high-end clients is a lack of communication. And most builders overpromise, under-communicate, and hope the client doesn’t ask too many questions. That’s a recipe for micromanagement and bad reviews.

✅ What To Include:

A templated weekly update sent to each client with:

  • Summary of this week’s progress (bullet points, not paragraphs)
  • Updated job photos (before Friday so they can show their friends over the weekend)
  • Any delays or material issues
  • What selections or approvals are still needed
  • What’s coming next week
  • Open questions or change orders pending
  • Updated completion date (or confirmation that it’s still on track)

⚙️ How to Implement It:

  1. Use a shared template in Google Docs, Notion, Buildertrend, CoConstruct, or even email.
  2. Set a non-negotiable deadline: “All job updates go out by Friday at 2 PM.”
  3. Add a recurring calendar reminder for your PMs.
  4. Review a few of them yourself to ensure quality tone and professionalism.

Pro tip: Keep a “communication log” on each job. If a client ever says, “You never told me that,” you have a clean record.


SOP #3: The Change Order Process

Why It Matters:

The average custom home has 25–50 changes from the original scope.

Most builders handle these like this:

  • Client asks for something
  • You say, “Yeah, we can do that.”
  • You forget to document it
  • Weeks later, your team installs it, but nobody billed for it
  • Profit margin? Gone.

A good change order system does two things:

  1. It keeps you profitable
  2. It protects the relationship

✅ What To Include:

  • Client request format (email, portal, or official request form)
  • 48–72 hour turnaround time for pricing
  • Documented scope of change
  • Cost & time impact clearly laid out
  • Client approval (digital signature or signed PDF)
  • Work doesn’t proceed until it’s approved
  • CO tracked against original budget

⚙️ How to Implement It:

  1. Create a standardized form (Google Form, Typeform, or inside your PM software).
  2. Train your team to never agree to a change on the spot. Instead, say:

    “We’d be happy to explore that. Let me get a change order started and we’ll send you pricing.”

  3. Batch COs and review them every week in your internal team meeting.
  4. Use unique CO numbers (e.g., CO-001, CO-002) to keep clean records.

Pro tip: Build a CO tracker spreadsheet. At any point, you should be able to tell:

  • How many changes have been requested
  • How many were approved
  • Total net gain/loss from changes

Extra Pro Tip: Start tracking CO’s for TIME today… if you don’t know why this is important… just ask. 


The Real ROI of SOPs:

These 3 systems alone can:

  • Save you 5–10 hours/week
  • Reduce project overruns
  • Increase profit margin by 5–15%
  • Lower your stress and client drama

But more importantly…
They give you options.
You can delegate, grow, or even exit one day — because your business doesn’t just live in your head anymore.


✅ Next Steps:

This is just one part of the 3 Laws and 9 Levers of the $20M Builder Triangle – want to watch the whole training that was previously reserved for my private clients?

👉 [Watch The Training]

Always in your corner,

Rodric

The $20M Builder Triangle: How Custom Home Builders Scale Without Losing Their Time, Team, or Sanity

Why Most Custom Home Builders Get Stuck at $4–8 Million

If you’re a custom home builder doing $3–10 million in annual revenue, you’ve already proven you can build. You’ve got a reputation. A team. Jobs in motion.

But let’s be honest — it still feels heavier than it should.

Margins are inconsistent.
You’re still answering too many client calls.
Your team solves problems… but also creates new ones.
You’ve got systems, but they only work if you personally enforce them.

That’s not a business — that’s a bottleneck.

And the truth is, you’re not stuck because of your product. You’re stuck because of your structure.


The 3 Invisible Ceilings in Every Custom Building Business

Every builder I’ve worked with — from $4M to $40M+ in annual revenue — hits the same friction at some point.

And it always shows up in one of three places:

  1. Marketing that doesn’t differentiate

  2. A team that relies too much on you

  3. Systems that sound good but aren’t actually used in the field

That’s why I created a framework I call the $20M Builder Triangle — and it’s the foundation of every successful builder coaching program I run.


The $20M Builder Triangle Framework

The triangle is built on three core pillars. If even one of them is weak, your growth stalls.


🧲 The Magnet: Marketing & Positioning

This pillar is all about how you attract and convert premium clients.

Non-negotiables:

  • A niche that makes you a Sea of One — not one of many

  • Consistent lead flow (referrals, yes — but also paid and organic)

  • A sales process that turns the first call into a deposit, without leaks

If you’re still competing on price or quoting against three other builders, this pillar needs work.


⚙️ The Machine: Team & Structure

This is where most builders feel the squeeze — even if revenue is climbing.

Non-negotiables:

  • A clear org chart with defined roles

  • A-player hiring that uses tools like the Kolbe Index

  • Weekly leadership rhythms that create alignment and accountability

You don’t just need warm bodies — you need the right people in the right seats, with a culture of ownership.


🛠 The Method: Systems & Execution

You can’t scale chaos. Period.

Non-negotiables:

  • A true project management rhythm

  • Job costing and forecasting that make sense

  • A tech stack that’s actually used (not just installed)

This is about building a business that runs without you, not because of you.


How John D. Rockefeller Used This Model 100 Years Ago

John D. Rockefeller didn’t build Standard Oil by working harder than everyone else.

He started like most of us — doing it all. But once the business gained momentum, he shifted toward systems, structure, and scale.

He built a business that ran on rhythm — not on his reactive energy.

Sound familiar?


Want to Know Where You’re Red, Yellow, or Green?

Here’s the quick test I use with every builder client:

For each of the three pillars — Marketing, Team, and Systems — ask yourself:

  • 🟢 Green: Is it dialed in and scalable without me?

  • 🟡 Yellow: Is it okay, but founder-reliant?

  • 🔴 Red: Is it a mess, broken, or non-existent?

If you’ve got even one red… that’s your ceiling.


What to Do Next (Without Guessing)

This week I ran a private training for my builder clients that breaks down this exact framework in more detail — including all 9 non-negotiables, and how to green-light them one by one.

If you want the replay, just email me with the subject line “$20M” and I’ll send it to you.

Or, if you want to assess where your business is at right now, take the Builder Assessment — it’s free and takes less than 5 minutes.

This is how custom home builders scale to $20M+ — without losing their family, freedom, or fire.

Stop Guessing Why Your Building Business Feels Stuck

Stop Guessing Why Your Building Business Feels Stuck
And start fixing it—in just 20 minutes.

Most custom home builders I talk to think they have a sales, marketing, or team problem.

So, they hustle harder. Spend more on SEO (and other things that waste money).

Hire (and fire) faster.

But the business still feels heavy. The stress doesn’t go away. The profits don’t climb. The free time? Non-existent.

Here’s why:

👉 Every building business has ONE core constraint at a time.

Until you find it—and fix it—you’re just rearranging deck chairs on the Titanic.

Maybe you think you need more leads.
But what if your real issue is pricing and positioning, or that you’re saying yes to the wrong clients?

Maybe you’re blaming your team.
But it’s actually a lack of systems forcing you to babysit every job site.

Or you’re convinced marketing is the problem—
When in reality, your margins are too thin to scale safely.

Reality? —You’ll never see it on your own.
You’re too deep in sawdust and selections to notice what’s really holding you back.

That’s exactly why I offer the Free 20-Minute Builder’s Blueprint Call.

It’s not a sales pitch.
It’s a fast, tactical conversation where we pinpoint your biggest bottleneck—the one thing suffocating your growth, stealing your time, and capping your profits.

I’ve helped builders stuck at $2M break through to $10M+ by solving this exact problem.

And it always starts with seeing what you can’t see alone.

I’ve opened a few slots this week for sharp builders who are tired of guessing—and ready to get unstuck.

👉 [Book Your Free 20-Minute Blueprint Call Here]

No fluff. No wasted time. Just clarity, direction, and the next steps to finally breathe again in your business.

Find your constraint. Fix it. Scale on your terms.

Talk soon,
Rodric Lenhart

P.S. These spots don’t stay open long. If you’re serious about getting your time, sanity, and profits back—grab your call now before they’re gone.

 

 

 

 

.

.

.

.

.

.

.

.

.

PPS – I help custom homebuilders doing at least $3M a year scale while reclaiming their time, sanity and profits. 

We talk about time a lot around here. Because when we can get your time back, all other metrics go up – profits, build quality, client satisfaction, family dynamic, relationships, health, and more… 

I’ve built, bought, sold, and developed $100M worth of projects in the last 20 years – and at the same time visited 65 countries on 6 continents. It’s possible. I’ve lived it. And you can too. 

So if you have all the free time you’ve ever dreamed of and your business runs like a well oiled machine – I probably won’t have much for you here. You can unsubscribe below – no harm, no foul. 

But if you want to escape the adult daycare that is your day-to-day and build an empire… you’re in the right place.

Why Most Coaches Fail Builders Like You

Why Most Coaches Fail Builders Like You

Most business coaches miss the mark when working with builders.

They show up with spreadsheets, strategies, and systems—thinking that more structure is the answer. But here’s the truth: Your business isn’t failing because of a lack of spreadsheets.

It’s failing because you, the owner, are overwhelmed, overworked, and overcommitted.

When you’re constantly putting out fires, handling client changes, chasing subs, and answering calls at all hours, you don’t need another “growth plan.”

You need your time back.

That’s where I do things differently.

I don’t start with the business. I start with you.

  • How do we pull you out of the day-to-day so your business can run without you in the trenches?
  • How do we shift your role from operator to true owner?
  • How do we get you back your time, so you can scale without adding stress?

Because when you—the owner—have clarity, control, and space to think, everything else falls into place.

The team runs smoother. Projects get delivered on time. Profits increase. And suddenly, you’re not working 80-hour weeks just to keep up.

Most coaches won’t tell you this because they don’t get it.

But I do… if you’re tired of being the bottleneck in your own business….I can help.

Grab a Free 20 Min Builders Blueprint Call Here

 

Always in your corner,

Rodric (No Fluff) Lenhart

#CustomHomeBuilders #BuildersFreedomBlueprint #BusinessGrowth #TimeFreedom #ScaleYourBusiness